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Microsoft Copilot & AI Agents

Custom Microsoft 365 Copilot agents and AI agents that do real work inside your tenant.

from €2,500

I design and build custom Copilot agents and AI agents that go beyond chat — agents that retrieve, decide, and act across Microsoft 365, Azure, and your line-of-business systems using Copilot Studio, Azure AI Foundry, and the Microsoft Agent Framework.

The problem

Enterprises now run a dozen AI agents on average — but around half operate in isolation, disconnected from the systems that would make them useful. A Copilot that can't touch your data is a toy.

What you get

  • Agents grounded in your real data via Microsoft Graph and custom connectors
  • Actions, not just answers — create tickets, update records, trigger workflows
  • Built on Microsoft-native tooling your IT team can govern
  • Designed with the right judgment on when to use AI vs deterministic automation

Deliverables

  • A deployed Copilot Studio agent or custom agent (Agent Framework / Azure AI Foundry)
  • Connectors / MCP integration to your systems (Graph, ServiceNow, APIs)
  • Prompt & tool design, plus guardrails and testing
  • Documentation and a handover session

How it works

  1. 1

    Discover

    We define the use case and where the agent adds real value.

  2. 2

    Design

    I architect the agent, its tools, grounding, and guardrails.

  3. 3

    Build

    Implementation, integration with your systems, and testing.

  4. 4

    Ship

    Deploy to your tenant with docs and a walkthrough.

FAQ

Copilot Studio or a custom agent?

It depends on the use case. I'll recommend the simplest tool that meets your governance and capability needs — sometimes Copilot Studio, sometimes a custom agent on Azure AI Foundry or the Agent Framework.

Can the agent act in ServiceNow or Microsoft 365?

Yes — via Microsoft Graph, custom connectors, or an MCP server, the agent can read and act across your systems with proper permissions.

How do you prevent the agent doing the wrong thing?

Guardrails, scoped permissions, human-in-the-loop where it matters, and testing against real scenarios before go-live.

All services

Let's connect

Tell me what you're trying to automate or build. I usually reply within one business day.

Book a call